Tangled Consulting · Est. 2026
Turning complexity into capability.
We help organisations work through the things that matter — a problem, an opportunity or a destination — when growth, change or complexity has made the route harder than it should be.
Experienced, independent and practical. Personally led, and close to how the organisation actually runs.
Why businesses engage Tangled
There's something you need to work through.
It doesn't have to be broken.Sometimes it's a problem. Sometimes it's an idea, a destination, a decision or a change that matters too much to get wrong.
Growth can expose weaknesses in the way an organisation operates — decisions slow down, ownership gets blurred, systems stop supporting the way people actually work. Or nothing is wrong at all, and you simply want an experienced, independent perspective in the room.
Tangled helps understand what is really going on, work out what needs to change, and help the organisation make that change stick.
Different starting points
Three ways people arrive at the same conversation.
Resolve something
There's a situation to be understood and moved forward, and it would help to have someone experienced working through it with you.
Work towards something
There's a destination, idea or opportunity in mind, and the route to it is worth thinking through properly.
Bring a different perspective
The capability is already there. An independent view, additional experience or focused capacity would add value.
How we work — the Tangled Journey
Start wherever you are.
A problem, an opportunity or a destination — whatever it is, it has a starting point. We work through it with you, from understanding what's really going on to making the change stick.
What we actually do
Start with the real question.
What are you trying to work through? How do you know? What happens if nothing changes? What does better actually look like?
How do you know?- Work out what is actually happening, not what everyone assumes.
- Take the emotion out and look at the facts.
- Bring an independent perspective — and challenge the thinking where it helps.
- Make ownership and decisions clear again.
- Use technology where it genuinely adds value — and not where it doesn't.
- Stay close while the change lands.
Where that work usually lands
- 01Simplify how the organisation operates
- 02Align systems with real-world execution
- 03Create clarity, accountability and control
- 04Build structures that scale
- 05Sustain performance over time
Who this is for
Businesses that have outgrown the way they started.
That's us?Growth is good. But growth changes things. The structures, systems and ways of working that got you here may not be the ones that get you where you need to go next.
- Growth has made things more complicated, not just bigger.
- Everyone agrees something needs to change, but nobody agrees what.
- Your systems aren’t supporting the way people actually work.
- There's an opportunity worth doing properly, and it needs the right thinking around it.
- You need progress, not another report.
Working together
Practical work.
Not theoretical advice.
Hands-on engagement with leadership teams, grounded in 17 years of operating experience.
Who needs to be in the boat?There's no separate methodology. The Tangled Journey is how the work runs — the five stages above, applied to whatever you're working through.
We’re in the boat with you. The measure of success is capability you keep.
- Engagements are tightly scoped and personally led.
- No layers between the thinking and the delivery.
- You stay involved. It’s your organisation, and you’re in the boat too.
- The measure of success is capability you keep, not dependency on us.
Operator-led
“Most consulting fails at the point it meets the real business. The work I do starts there, with how the organisation actually operates, and what it would take to change it.”
Keir Greenwood · Founder, Tangled Consulting
17 years inside a pioneering platform business at the leading edge of the gig economy — including around eight years building a new UK vertical from the ground up.
Meet KeirWhat changes
A business that runs better.
- Less time spent firefighting.
- More clarity across teams.
- Faster, more consistent execution.
- Reduced reliance on individuals.
- Foundations that hold as you grow.
- Technology that creates value.
Begin
Something you'd like to work through?
A problem, an idea, or a destination you can already see. You don't need a brief, and you don't need all the answers before we talk.